Frequently Asked Questions (FAQ)
PHOTOGRAPHY
What is a Portrait Session, and what does it cover?
A Portrait Session is a time you spend with our professional photographer. Your photographer will take a range of different shots and poses of the graduate by themselves and extra shots with family and friends. Images are not included in the session and will be purchasable at an additional cost.
How much will it cost to purchase my Portrait Session images?
To view our Portrait Session photography price list, please click here. All prices are quoted in AUD Australian Dollars.
Graduation Merchandise
Additional graduation merchandise can be viewed at www.shop.deakin.edu.au
ALREADY GRADUATED
PHOTOGRAPHY
How do I view my Portrait Session photographs online?
- Visit our Deakin University portal.
- Select ‘Already Graduated’
- Click on the ‘View/Order Portrait Images’ button.
- Enter your 'G' reference code from your Portrait Session booking, then click ‘GO’.
If you receive the message “Sorry, please try another code”, your photographs may still be uploading. Please allow 5 business days from graduation day for the images to be available to view. If you continue to have trouble after this period, please contact our staff at hello@reedgraduations.com.au.
How do I order my Portrait Session photographs online?
- Visit our Deakin University portal.
- Select ‘Already Graduated’
- Click on the ‘View/Order Portrait Images’ button.
- Enter your 'G' reference code from your Portrait Session booking, then click ‘GO’.
- Hover over your desired image and click ‘View Details’.
- Select from the product options available on the right-hand side of the screen.
- Add your item to the cart.
- Repeat as desired.
How do I download the Digital Pack?
- Visit our Deakin University portal.
- Click ‘Login’ in the top right corner.
- Enter your account details, then click ‘Login.’
- Click 'My Account' in the top right corner and then from the dropdown menu.
- On the order summary page, click the download button beside your order with the Digital Pack.
- From this link, you will be able to save the images to your computer. The images can be downloaded multiple times, if necessary.
If you have any questions or problems, please contact our staff at hello@reedgraduations.com.au.
Price List
To view our Portrait Session photography price list, please click here. All prices are quoted in AUD Australian Dollars.
DEGREE FRAMES AND PLAQUES
Who do I contact if I have an enquiry?
For all queries regarding degree frames and plaques, please contact R & J Framing directly here.