Frequently Asked Questions (FAQ)
PHOTOGRAPHY
What is a Portrait Session, and what does it cover?
A Portrait Session is a time you spend with our professional photographer. Your photographer will take a range of different shots and poses of the graduate by themselves and extra shots with family and friends. Images are not included in the session and will be purchasable at an additional cost.
How much will it cost to purchase my Portrait Session images?
To view our Portrait Session photography price list, please click here . All prices are quoted in AUD Australian Dollars.
Graduation Merchandise
Additional graduation merchandise can be viewed at https://shop.deakin.edu.au/
Travel Hotel Recommendations
Should you require any hotel recommendations for you or your guests for your upcoming Graduation, please head to our official Reed Events HotelPlanner website to view and reserve your perfect graduation stay at competitive rates. Should you require assistance with your booking, please contact the HotelPlanner Customer Service: VIPres@hotelplanner.com OR +61 238 147 692.
ALREADY GRADUATED
PHOTOGRAPHY
How do I view and order my Portrait Session photographs online?
To view and order your Portrait Photo Proofs, please use either of the following methods:
METHOD 1: Download the 'Reed Events' App (Available on the App Store and Google Play Store). Once downloaded, select your university. From here you can use the 'Picture of you' feature, here you will upload/take a picture of yourself to find your ceremony photos. (This option will also find your stage image and any candid images you were a part of). Alternatively, you can scroll down to 'Quick Links' and type in your 'G reference code'
METHOD 2: You will need your reference code starting with ‘G’ to view the images through the “View/Order Portrait Images” button on our website. Once the proofs are available you can start ordering, however please note, it could be up to 5 business days later for purchased digital images to be available to download.
Either method you choose, once you can view your images, select ‘View Details’ to see the purchase options.
How do I download the Digital Pack?
- Visit our Deakin University portal.
- Click ‘Login’ in the top right corner.
- Enter your account details, then click ‘Login.’
- Click 'My Account' in the top right corner and then from the dropdown menu.
- On the order summary page, click the download button beside your order with the Digital Pack.
- From this link, you will be able to save the images to your computer. The images can be downloaded multiple times, if necessary.
If you have any questions or problems, please contact our staff at hello@reedgraduations.com.au.
Price List
To view our Portrait Session photography price list, please click here. All prices are quoted in AUD Australian Dollars.
DEGREE FRAMES AND PLAQUES
Who do I contact if I have an enquiry?
For all queries regarding degree frames and plaques, please contact R & J Framing directly here.